At GerGlam, we are committed to providing a smooth and reliable shopping experience. Please review our shipping and delivery policy below:
Processing Time
You will receive a confirmation email once your order has been placed and another email with trAll orders are processed within 24–48 hours (excluding weekends and public holidays).
acking details once your order has been shipped.
Delivery Timeframe
Our standard delivery time is 5 to 7 working days from the date of dispatch.
Delivery times may vary slightly depending on your location and courier service availability.
Shipping Charges
Shipping charges (if applicable) will be calculated and displayed at checkout.
We may offer free shipping promotions on selected products or order amounts from time to time.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS.
You can use this number to monitor the progress of your delivery in real time.
Delays & Exceptions
While we aim to deliver within 5–7 working days, delays may occur due to unforeseen factors such as courier delays, weather conditions, or high-demand seasons.
If your order is delayed beyond the expected timeframe, our support team will keep you updated and assist until your order is delivered.
Support
For any queries regarding shipping or delivery, please contact our customer support team at [your support email/phone].
We’re here to help and ensure your order reaches you safely.
